Privacy Policy

 

Information You Provide To Us

We collect the personal information you provide to us when you purchase our products or visit our website. The categories of information we may collect include:

  • Personal Identifiers, including name, email address, postal address, telephone number, and online Identifiers
  • Internet Activity
  • Commercial Information, including purchases
  • Financial Information, including credit or debit card number
  • Location Information, including general location data
  • Physical and Audio Data, including physical characteristics or descriptions, photos, and video recordings
  • Protected Classifications and Other Personal Characteristics, including age and sex, gender, or gender identity
  • Consumer Communications, including direct communications with your consumers
  • Inferences from Other Data, including inferences created from other personal information collected
  • Custom Data, including skin Quiz Survey Responses

 

Browser Cookies

We use cookies to create a better experience for you on our site. For example, cookies prevent you from having to login repeatedly, and they help us remember items you've added to your cart. We also use third-party cookies, which are cookies placed by third parties for advertising and analytics purposes. You can control these cookies through your browser settings.

 

Information from other sources

We may collect personal information about you from third-party sources, including Retail Partners.

The categories of information we may collect include:

Retail Partners

  • Personal Identifiers, including Name, Email address, Postal address, and Telephone number

How long we keep your data

 

We do not retain data for any longer than is necessary for the purposes described in this Policy.

We generally retain data according to the guidelines below.

 

Type of Data Retention Period
Cookies and online data we collect while you use our website, including Online Identifiers, Internet Activity, General location data We delete or anonymize data concerning your use of our website within 7 years of collecting it.
Data we collect in order to process and ship orders you place with us, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Credit or debit card number, General location data We keep personal information related to products and services you purchase for as long as the personal data is required for us to fulfill our contract with you, and for 7 years from your last purchase with us. We may keep data beyond this period in anonymized form.
Data we collect when you contact us for customer support and other inquiries, including Name, Email address, Telephone number, Online Identifiers, Internet Activity, Purchases, General location data, Direct communications with your consumers We keep customer feedback and correspondence with our customer service for up to 7 years to help us respond to any questions or complaints. We may keep data beyond this period in anonymized form.
Data we collect when you sign up for promotional and marketing communications, including Name, Email address, Postal address, Telephone number, Online Identifiers, Internet Activity, Purchases, Physical characteristics or descriptions, Photos, Age, Sex, gender, or gender identity, Direct communications with your consumers, Inferences created from other personal information collected, Skin Quiz Survey Responses Where you have signed up to receive promotional and marketing communications from us, we will retain any data collected until you opt out or request its deletion. We may keep data beyond this period in anonymized form. We will further retain a record of any opt-outs in order to prevent sending you future communications.
Data we collect when you review our products, answer surveys, or send feedback, including Name, Email address, Online Identifiers, Internet Activity, Purchases, Photos, Video recordings, Age, Direct communications with your consumers We retain review, survey, and feedback data for up to 7 years following your last contact with us. We may keep data beyond this period in anonymized form to help improve our products and services.
Data we collect in connection with privacy requests, including Name, Email address, Online Identifiers We retain records related to privacy requests as long as necessary to comply with our legal obligations.
Data we collect for security purposes, including Name, Email address, Online Identifiers, Internet Activity We retain security-related data as long as necessary to comply with our legal obligations and to maintain and improve our information security measures.

Why we process your information

We process personal information for the following business and commercial purposes:

  • Analyzing Data
  • Conducting Surveys
  • Creating Customer Profiles
  • Delivering Targeted Ads
  • Fulfilling Customer Orders
  • Improving our Products & Services
  • Internal Business Operations
  • Meeting Compliance & Legal Requirements
  • Operating Our Website or Mobile Apps
  • Preventing Fraud
  • Processing Payments
  • Providing Customer Support
  • Providing Cybersecurity
  • Sending Promotional Communications
  • Tracking Purchases & Customer Data
Do not sell or share my personal information

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

We may disclose personal information about you for business and commercial purposes when you purchase our products or visit our website:

Personal Information Category Categories of Service Providers Categories of Third Parties
Personal Identifiers Ad Networks, Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Communications Tools, Customer Support Tools, Cybersecurity Providers, Data Analytics Providers, Governance, Risk & Compliance Software, Payment Processors, Sales & Marketing Tools, and Website Operations Tool Commerce Software Tools, Data Analytics Providers, Payment Processors, Sales & Marketing Tools, Shipping Services, and Website Operations Tool
Internet Activity Ad Networks, Commerce Software Tools, Communications Tools, Cybersecurity Providers, Data Analytics Providers, Fraud Prevention Tools, IT Infrastructure Services, Payment Processors, Sales & Marketing Tools, and Website Operations Tool Commerce Software Tools, Data Analytics Providers, Data Brokers, and Sales & Marketing Tools
Commercial Information Ad Networks, Business Operations Tool, Cloud Computing & Storage Providers, Commerce Software Tools, Customer Support Tools, Data Analytics Providers, Payment Processors, and Sales & Marketing Tools Commerce Software Tools, Data Analytics Providers, Data Brokers, Payment Processors, and Website Operations Tool
Financial Information Business Operations Tool, Payment Processors, and Sales & Marketing Tools Commerce Software Tools and Website Operations Tool
Location Information Business Operations Tool, Commerce Software Tools, Data Analytics Providers, Fraud Prevention Tools, Sales & Marketing Tools, and Website Operations Tool Commerce Software Tools, Data Analytics Providers, and Website Operations Tool
Physical and Audio Data None Sales & Marketing Tools
Protected Classifications and Other Personal Characteristics Customer Support Tools and Sales & Marketing Tools Sales & Marketing Tools
Consumer Communications Ad Networks, Business Operations Tool, Customer Support Tools, and Sales & Marketing Tools Website Operations Tool
Custom Data Commerce Software Tools and Sales & Marketing Tools None